Support & FAQs
Support for Kayaks & SUP
Get expert advice, guides, and tips to help you choose, set up, and enjoy your kayak or paddle board to the fullest.
Frequently Asked Questions
Find answers to the most common questions about our products, orders, shipping, and maintenance.
Policies & Terms
Read our shipping policy, warranty, returns and terms of service to shop with confidence.
Support for Kayaks & SUP
We’re here to help you get the most out of your kayak or paddle board. Explore our guides and resources to make your experience smooth from purchase to first paddle.
Frequently Asked Questions
📦Ordering & Shipping
Do you ship Australia‑wide?
Yes. Standard delivery is 2–7 business days depending on location. See our Shipping Information for details.
Can I book a delivery time?
For local deliveries we can schedule a time—contact us after checkout.
Inflatable Kayaks
What PSI should I inflate to?
Most chambers 1.5–2.0 PSI; drop‑stitch floors 6–10 PSI (check your model manual).
How do I fix a slow leak?
Use soapy water to locate it, mark the area, and apply the repair kit. We also offer restoration services.
Kayak Care
General
Can I try before I buy?
Yes — see Try Before You Buy
Do you offer kayak lessons?
Yes — see Kayak Lessons